Our Philosophy
Our Philosophy
The Alexandria Cadillac Philosophy is based on five areas that, we believe, are critical to business success. Those areas are:
- Customer Enthusiasm
- Employee Satisfaction
- Financial Performance
- Market Effectiveness
- Ongoing Improvement
Our philosophy holds that all are of equal importance, and we continually strive to reach level of excellence in each area. However, in any planning or decision making process, or in any situation of seeming conflict or contradiction among the five critical areas, CUSTOMER ENTHUSIASM will always carry the most weight.
Our lowest prices in writing, right up front!
Our customers tell us the most unpleasant aspect of buying a new or used vehicle is negotiating the price. With that in mind we've decided to give everyone our very "BEST PRICE" in every vehicle at all times. We have priced our vehicles at the true best price to assure the integrity and fairness of you car buying experience. In other words, we price the car NOT our customers.
Trade-In Process
At Alexandria Cadillac we give our customers the actual cash value of their trade-in up front and in writing. We don't inflate the price of our cars just to show you a better price on your trade-in. What we tell you your car is worth is what we will pay you for it, in cash, whether you buy from us or not. On select pre-owned vehicles, we offer our customer peace of mind with our 3/7/30 Policy. That means you get a 3month/3000 mile Powertrain Warranty, 7 Day Money back policy, and 30 day exchange privilege! You can't buy the wrong car at Alexandria Cadillac
Friendly, No Pressure, Customer Service
Our sales people are not paid a commission based on the profit they make selling you a car! They are trained to help you find the car or truck that's right for you. They'll give you a good feature presentation, demonstration drive, and talk about financing options. There is no pressure at Alexandria Cadillac, just great service!
We will be glad to answer any of your questions. For Sales, service or parts call 320-295-7866.
